Do guests need an app?
No. The guide is a normal web page. Guests scan the QR code or tap the link and it opens in their phone's browser.
What if a guest never scans the QR code?
Send them the link in your check-in message. That way they can read it on the drive over.
Can I change the door code later?
Yes, anytime. Edit your guide and save. The same link and QR code show the new details immediately, so there's nothing to reprint.
What happens if I cancel?
Your guides stay live until the end of the period you've paid for, then guests see a short “not available” page. If you cancel during the free trial, you're never charged.
Does Doorcard store my card?
No. Payments are handled by Stripe. Your card details go straight to Stripe and Doorcard never sees or stores them.
Will the AI publish things without me seeing them?
No. Everything it writes lands in a draft for you to read and edit first. Guests only see your guide after you publish it, and you can change any part of it whenever you like.
What does the trial include?
Everything. Publish as many guides as you like for 14 days. Your first charge happens when the trial ends, and you'll see the amount and date in your dashboard.